HomeFAST AND HASSLEY RETURN
If you want to return the purchased goods, you have up to 14 calendar days to do so! Just pack the goods and send them back to us without giving a reason. Don't forget to fill out the return protocol attached to each shipment. You will receive a refund to the specified account within 14 business days.
The refund will be accepted if:
- the product shows no signs of use,
- has a label and has the original factory packaging and proof of purchase.
- the product has not been damaged during return transport due to improperly packed shipment,
- the attached return report has been correctly completed. Shipments that the customer describes in return for cash on delivery or paid in cash, will not be accepted and will be returned to the Sender as a result.
If you have made purchases without registration, send the goods yourself to the following address:
BBHome Online Store
Nasienna 9 Str.
02-241 Warsaw, Poland
If you want to take advantage of help in ordering a courier, call +48 22 242 87 85 or send an email to skleponline@bbhome.net.pl
Attach your proof of purchase and a signed return form available here:
Model withdrawal from the contract - PDF
Note:
Regardless of how you return the goods, they should be packed in an appropriate way to prevent damage during transport.
The returned goods will be accepted only when they are sent back with the complete contents (also freebies, gifts, etc.), and the product itself and accessories are undamaged.
Please attach the completed return form and proof of purchase of the goods to the returned goods.
We do not receive any parcels sent COD! The return sent in this way is returned to the sender as we are unable to pick up the package.